Hello all,
First, thank you in advance for your help. I recently purchased SAP SQL Anywhere 17 and I'm having trouble.
I should mention that I am not a database expert or programmer. I only need to install SAP SQL Anywhere 17 because it is a basic prerequisite for another, separate software package from a different company that my small company uses to manage our clinical trial data.
So, I purchased SAP SQL Anywhere 17 from the SAP store. I chose this configuration option at the time of purchase: "SAP SQL Anywhere, Edge Edition, workgroup version (core)". I can find no explanation as to what "Edge Edition" means, but I think workgroup version (core) is correct.
After downloading the files (Windows) and running through a fairly straightforward installation process, I began the installation of our clinical trial data software, which failed. One of the few files that is absolutely required is "dbserv" which is supposed to be part of the SAP SQL Anywhere 17 installation, according to the vendor for our clinical trial software.
Any ideas as to what I did wrong? We have an old version of Sybase running on an older server with the same clinical software and it is working fine. The SAP website is so complicated that I don't even know where to begin to request technical support for this basic installation question. It was nightmarishly complicated just to purchase the software and then download it through the software download portal. My company only has 8 employees and we're using this software to manage our small database, so we are not a giant multinational client.